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  • Privacy Policy [12/05/2018]

    YOU SHOULD CAREFULLY READ THE FOLLOWING MIR CHRONICLES PRIVACY POLICY. LAST UPDATED 12/05/2018

    Information collected through the services we provide
    Through our services, Mir Chronicles collects certain personal information as follows:

    Information customers provide to us:
    When creating a Mir Chronicles account, you will be asked to provide certain basic information such as username, password, email address, date of birth, secret questions and answers. When you used our services, Mir Chronicles will maintain an audit trail of your IP Address.

    Information we collect automatically:
    When you use our Services and/or website, we may collect certain information automatically about your device, browser types and your use of Services. This will include IP Addresses, log files and other information regarding your system and connection. This information allows Us to improve the content and operation of the Services, and facilitate research and analysis of the Services. We collect information via our website to analysis popularity of web pages as well as collect information about in game purchases for the purposes of analysing trends and providing promotional offers.

    Use of Information
    We may use the information we collect through our Services for a range of reason, which include:
    - To provide, operate, optimise and maintain the services we provide.
    - To deal with customer enquiries and support requests.
    - To compile aggregated statistics about the operation and use of services and to better understand the preferences of our users.
    - To send our users updates, notifications and other service related communications.
    - To send You marketing communications (where this is in accordance with Your communication preferences)
    - Investigate and prevent fraud, unauthorised access or use of Services, breaches of terms and policies, and other wrongful behaviour

    Information we share
    We may share and disclose your personal information to third parties in the following circumstances:
    - Within the Mir Chronicles Team for the purposes outlined in this Policy.
    - To vendors and other third-party service providers who require access to your personal information to assist the provision of services and other business-related functions. For example, we use some sub-processors to provision our services:

    Name | Location | Purpose
    SendGrid | Denver, Colorado, United States | Email sending.

    - We may also disclose your information to third parties: (a) where required by law or regulatory requirement, court order or other judicial authorisation, (b) in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements; (c) in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganisation of a business; (d) to protect or defend Our rights, interests or property, or that of third parties; (e) to investigate any wrongdoing in connection with the Website or Our services; or (f) to protect the vital interests of an individual.

    Third Party Sites
    Our Services may contain links to other websites and services which are outside Our control and are not covered by this Policy. While we try to link only to Services that share Our standards for privacy, We are not responsible for the content, security or privacy practices employed by other sites. If You access other websites or services using the links provided, the operators of these websites and services may collect information from You which will be used by them in accordance with their privacy policy, which may differ from Ours.

    Our Security
    We maintain reasonable and appropriate security measures to protect Your personal information from loss, misuse, and unauthorised access, disclosure, alteration and destruction. We will take all reasonable steps to ensure the safety of Your personal information.

    Sensitive Data
    Mir Chronicles does not knowingly solicit or collect, and You should not provide, any information regarding an individual’s medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive data.

    Children
    The Services are not directed at children under the age of 18. We do not knowingly solicit or collect personal information from children under the age of 18. Accounts that have date of birth's associated with individuals under the age of 18 are routinely anonymised.

    Your Choices and Opt-Outs
    You can opt out of receiving marketing emails from Us at any time, or opt out from having Your contact information shared with third parties for direct marketing purposes. You can opt out of Our marketing emails by clicking the ‘unsubscribe’ link at the bottom of Our marketing messages.Also, all opt out requests can be made by emailing Us at support@mirchronicles.com. Please note that it may take up to 3 days to remove Your contact information from Our marketing communications lists, so You may receive correspondence from Us for a short time after You make Your request.

    Other Data Rights
    Mir Chronicles takes reasonable steps to ensure that the data We collect is reliable for its intended use, accurate, complete and up to date. if You want to contact Us directly about accessing, changing or deleting Your personal information, or altering Your data or marketing preferences, please email Us at support@mirchronicles.com. We will consider Your request in accordance with applicable laws.

    If You are from certain territories (such as the European Union), You may have additional data protection rights, such as broader rights to access and deleted Your personal information, as well as rights to:
    • Restriction: You can ask Us to restrict processing Your information in certain circumstances;
    • Objection: You can object to further processing Your personal information in certain circumstances;
    • Withdrawal of consent: Where We rely on Your consent to process Your personal information, You have the right to decline consent and/or if provided, to withdraw it at any time. This will not affect the lawfulness of processing prior to the withdrawal of Your consent.
    • Portability: You can ask Us to provide Your information in a structured, commonly use and machine-readable form in certain circumstances.
    If You would like to exercise the above rights, please write to Us using the contact details in the contact us below and We will consider Your request in accordance with applicable data protection laws. We may ask You to verify Your identity in order to help Us respond to Your request.

    You also have the right to raise questions or complaints with Your data protection authority at any time.

    Retention of your Personal Information
    We will retain your personal information for the period necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes.

    Where We have no ongoing legitimate business need to process Your personal information, We will either delete or anonymise it or, if this is not possible (for example, because Your personal information has been stored in backup archives), then We will securely store Your personal information and isolate it from any further processing until deletion is possible.

    Updates to this Policy
    We reserve the right to change or update this Policy from time to time. If material changes are made, We will place a prominent notice on Our Forums or Services for at least 30 days prior to the change taking effect, or communicate with You directly by email or through the Services, and will update the last revised date at the top of this Policy. We encourage You to regularly check back on this page to ensure You are up to date with any changes.

    How to Contact Us
    If You have any questions or concerns regarding the use or disclosure of Your personal information through the Services, You can contact Us by sending an email to support@mirchronicles.com.
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